If you want to become a great boss, then you have to learn a lot. And one of the most important skills - the ability to communicate with people, to understand them and hear.
Head must ensure that formed a harmonious and well-coordinated team, each member of which is valuable because it performs its function, working for a common cause. Learn to understand people not only to assess their professional experience, and personal characteristics. For example, do not trust uncontrollably important sector work good specialist, who quickly "dies" and is prone to procrastination. Put him in a couple of not such a brilliant, but persistent and diligent colleague.
The fact that you are the leader, does not make you unerringly right in everything. Do not be afraid to show their ignorance. People will appreciate it better than unnecessary aplomb. Listen to the advice. Meet the opinions of subordinates. But make their own decisions.
Do not stop learning. Constantly improve their professional skills, to dig deep, do not settle for superficial knowledge.
The ideal boss controls his emotions, especially negative ones. Do not let yourself disruption, rudeness, ridicule, disapproving feedback, especially public. Remember that employees need to scold a tete-a-tete, and praise - in public. Cherish stranger dignity.
The headmistress accounts not to make itself friendly and close relationships at work. You must be a ship's captain, who gives orders and makes decisions, and you should be guided not by personal preferences or dislikes.
Be the mastermind. Except you no they can not. Learn to recharge their energy to other, encourage them to take on the most difficult and responsible job sites.
Be available. Subordinates should not be afraid to come to you with any working ideas and suggestions or requests. They must be assured that they can always listen with attention and respect, even if you do not agree and refused the request (for example, a salary increase or extraordinary leave)